RESPONSIBILITIES: 
•    Daily posting of variety of payment types to invoices in SAP. Posting must be completed within deadline. Any unprocessed bank statement should be reported to the C&C team lead.
•    Access bank portals, downloading and saving of bank statements and other backup documents pertaining to cash posting.
•    Coding of remittance details received on different shared mailboxes
•    Reaches out to counterparts for unidentified/unapplied payments and request for posting instruction.
•    Posting of collections request – including set off, refunds, corrections, and write offs.
•    Perform daily cash reconciliation audit, match daily incoming cash received from the bank vs total cash posted to make sure that all payments are entered and recorded correctly.
•    Management of the Monthly Statements/Dunning Process.
•    Manage and respond to customer requests for copies of invoices, proof of deliveries and or statements
•    Creation of customer disputes through FSCM Dispute Management and assign to customer services and/or Credit & Collections Team
•    Processing of Refunds payments
•    Processing of Direct Debits
•    Initiate credit limit changes as needed through FSCM
•    Create rebate credits once approved by the Management
•    Prepare communication to customers related to refunds, e-statements, etc.
•    Support with Month End activities that includes generation and submission Month-End Reports, generation of Monthly Statements, etc.
•    Support with various daily, weekly, and monthly reporting
•    Providing Bank with requested information and documentation
•    Work with Master Data team to ensure that accurate customer information is maintained in SAP.
•    Responsible for making sure any customer account changes are communicated to the relevant owner.
•    Monitoring the success of service provided and delivering an excellent customer experience. 
•    Perform other assigned tasks and duties necessary to support the Credit & Collections Team

BASIC QUALIFICATIONS | EDUCATION:
•    Degree holder in the field of accounting, finance, or have relevant experience is required.
•    Minimum of 1 year working experience in accounts receivable.
•    Proficiency in MS Office Applications – Outlook, Excel, PowerPoint and Word.
•    Previous experience in cash application, dispute management, billing, and customer service.
•    Ability to prioritize and manage multiple responsibilities.
•    Experience handling tasks where attention to detail is critical to success

PREFERRED QUALIFICATIONS:
•    Previous experience in working with ERP, preferably SAP FI module is preferred but not required.
•    Previous working experience with North America and European counterpart is preferred.
•    Intermediate knowledge of accounting

COMPETENCIES:
•    Strong focus in accuracy, analytical skills, and attention to detail
•    Effective communicator, both articulate & verbally presentable.
•    Ability to understand and summarize data into high quality, accurate and usable summaries.
•    Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
•    Ability to work with cross functional teams is essential.
•    Enthusiasm and commitment to delivering quality results and perform multiple tasks with strict deadlines
•    Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality.
•    Ability to work with the commercial business units in different time zones.
•    Positive attitude, team player with a high level of initiative, energy and enthusiasm, and must have a can-do mindset.
•    Above average MS Excel skills