Bring your career aspirations to life with AIA!

Responsible for supporting specific functional / business areas in terms of information system needs

• Supporting mainly HR applications (Workday, Jira, Other HR Systems)
• Ensure that all cases are met within the defined SLA
• Proactive in monitoring BAU operations.
• Drive new or enhanced features to improve customer experience in using cloud solutions.
• Triage all tickets raised by users
• Contribute to the quality standards and continuous improvement of the HRIT SOPs including alignment of deliverables to business processes.

Job Requirements :

Education

• University / College graduate in computer science or other relevant discipline.

Experience

• Good understanding of how system works
• Possess knowledge of application developments methodologies or system configurations

Desirable Traits

• Self-starter, proactive and resourceful
• SLA familiarity and performance driven work culture.
• Solid communication skills both verbal and written.
• High level of interpersonal skills to work effectively with others.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.