An AV Technician with Hilton Hotels and Resorts is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

As an AV Technician, you are responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician would also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Meet and exceed customer expectations consistently
• Set up audio, video and lighting to meet requirements
• Troubleshoot technical issues, pinpoint faults, and offer remedies during events
• Work closely with the Conference and Banqueting team
• Comply with hotel security, fire regulations and all health and safety legislation
• Knowledge of front of house equipment and property management systems
• Attend appropriate training courses when required
• Ensure compliance of brand standards
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware

What are we looking for?

An AV Technician serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge and experience of computer-based programs and the installation of IT equipment
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role in the hotel/leisure/retail sector
• Knowledge of Video Conferencing, trussing, and rigging

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.

More than 500 locations and nearly 200,000 rooms across six continents

Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest ooms

Flagship brand of Hilton Worldwide with properties in more than 77 countries

More than 70 world-class resorts and more nearly 200 full-service spas

Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011

Number one global brand awareness in the hospitality industry

Job: Systems and Network Engineering

Title: AV Technician/AV/IT Technician

Location: null

Requisition ID: HOT02ORR

EOE/AA/Disabled/Veterans