Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

Taylor & Francis Group is currently seeking an Account Coordinator – Journal & Online Product to join our China Sales Team to support the promotion of Taylor & Francis Group Journal & Online Product in China.

Advert. Closing Date: June 13th 2021

What you'll be doing: 

Your job responsibilities include the following but not limited to:

• Customer information maintenance in company system, e.g. updating IPs, administrator contact and other customer information in Admin Tool system, uploading invoices and contracts into Salesforce, etc.;
• Manage customer/product system status and timely communicate with sales team, e.g. setting up free trial, extending the access period, checking order execution status in SAP,etc.；
• Under the guidance of team leader, collaborate with the whole team and provide relevant sales support, e.g. preparing, scanning and delivering contracts, downloading data from Atypon Insights, Power BI and Master Vision, analyzing data through Excel, looking for required information from SharePoint, and some other paperwork required；
• Other ad. hoc tasks arranged by supervisor after working skillfully in system operation, e.g. order processing, invoice application, contacting agents to check payment collection, etc.

What we're looking for: 

• Good team-working skills to deal with internal and external contacts
• Ability to organize and prioritize tasks and to work on your own initiative.
• Proficient in Excel, good command of related excel functionalities and formula i.e. v-look up, pivot table etc.;
• Being comfortable working in an English environment with certain level of English skill, as all systems utilized in daily work would be in English as well as related on-job training;
• Bachelor degree or above
• Relevant experience is preferred

What we offer in return:

• Competitive salary 
• 20 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Seasonal social and charitable events
• Training and development

Additional Information:

• You must have the right to work and live in the Beijing, China
• This role is based at Beijing, China
• The role will initially be home-based, with occasional travel required to our office in Beijing, Covid-19 permitting.  

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.