Requirements

• Native Chinese speaking fluently in English

• Proven account management or other relevant experience

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including marketing level

• Experience in delivering client-focused solutions based on customer needs

• Proven ability to manage multiple projects at a time while paying strict attention to detail

• Excellent listening, negotiation and presentation skills

• Excellent verbal and written communications skills

• Bachelor’s Degree in appropriate field of study or equivalent work experience

• 2+ years of sales management experience with agency background desirable

• Self-motivated and able to thrive in a results-driven environment

• Natural relationship builder with integrity, reliability and maturity

• Ability to prioritize among competing tasks

• Critical thinking and problem solving skills

• Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology

• Excellent time and project management skills. You’re always looking to improve inefficient processes

• Keen attention to detail and adherence to deadlines

• Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software

Responsibilities

• Serve as the lead point of contact for all customer account management matters

• Build and maintain strong, long-lasting client relationships

• Negotiate contracts and close agreements to maximize profits

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Prepare reports on account status

• Collaborate with sales team to identify and grow opportunities within territory

• Assist with challenging client requests or issue escalations as needed

Compensation:

According to profile and experience. Chinese vacations +10 days of paid leave (+5 days after a year working for the company

Please send your resume to lily.zuo@31ten.network

上班地址：昌平路68号310室