Position Summary

Manages book of business, grows and retains revenue and market share at the designated accounts and New-Name accounts in China. Maximizes customer satisfaction, and achieve company's strategic objectives with accounts under management. Develops and executes account strategy. Co-ordinates Account Activities to provide strong, consistent service levels. Works with stakeholders across the board to deliver stronger, more relevant value propositions helping customer to grow their business, minimize risks or improving productivity.

Role Responsibilities

• Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
• Maintain solid understanding of Financial and Risk (F&R) propositions to initiate conversations and raise interest
• Build and embed a long term trusted advisory relationship within their accounts
• Drive growth by expanding F&R footprint within their accounts
• Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
• Oversee all commercial activities within accounts, owning the end to end customer relationship
• Drive efficiency in account administration (especially for lower value and growth potential accounts)
• Manage internal and external stakeholders and maintain networks to negotiate and close deals

Skill and Experience Required

• Fluent command of Mandarin both oral and writing. Business level of English is required.
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
• Relationship building skills
• Selling skills (identity, develop and articulate a complex proposition/consultative selling)
• Strong negotiation skills
• Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
• Problem solving-ability to understand, articulate, structure and solve client needs
• Ability to collaborate with account team
• Strong understanding of customers and their business model and workflows
• Proven account management, sales or marketing experience in a customer facing environment required
  

The Financial and Risk Business of Thomson Reuters is now Refinitiv. Refinitiv equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward.

As a global business, we rely on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

Locations
Beijing-Beijing-China