客户经理/Account Manager
道福科达尔化学有限公司ZhejiangUpdate time: July 14,2019
Job Description
浙江省

GENERAL SUMMARY:

Ensures order and revenue growth of Company products and services to assigned customer and prospect accounts by analyzing and meeting customer needs. Developing and implementing sales plans, selling products and providing customer support in an assigned geographic area.


PRINCIPAL ACCOUNTABILITIES:

  • Achieves annual sales targets by working with the Manager to establish selling strategy and tactics. Obtains orders and establishes new accounts; plans and organizes daily work; calls on existing and potential sales customers. Analyzes customer needs, requirements, and strategic plans recommending solutions with Company programs. Keeps management informed through regular activity reports and communications.

  • Meets or exceeds the required minimum daily sales calls as set by the Manager.

  • Calls on customer facilities and observes and implements practical application of products. Services assigned accounts. Recommends changes in chemical dosages, flow rates, or equipment. Reports changes or problems to Manager and then customer.

  • Begins to work with existing customers to seek new applications for existing products. With assistance from senior sales personnel and the Manager, develops and executes account sales plans.

  • Upon attaining the required level of technical competency and sales skills, assumes both sales and service responsibilities within an assigned customers and area. Applies the Five Star Service Standards striving to improve their quality and document value provided to the customer. Under direct supervision, plans and carries out sales and service calls.

  • Maintains close contact with management regarding account activity, customer needs, prices, competitor activity, and DK product acceptability.

  • Develops and maintains a sales pyramid and other required reports or documentation.

  • Supports and is committed to DK’s Quality Improvement Process and the guiding principles of Responsible Care®.


JOB REQUIREMENTS


  • Minimum 5 years successful sales experience in Oil, Gas and petrochemical industry;

  • BA / BS in science or technical specialty

  • Proficient in written and spoken English

  • Excellent communication skills in English and Chinese and ability to communicate effectively at all levels


COMPETENCY PROFILE


Co-operation, achievement, communication, customer focus, active learning, influencing, problem solving and analysis


职能类别: 销售主管

关键字: 客户经理

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上班地址:浙江石化

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