Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as an Account Manager you will build relationships with assigned accounts. Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers. This is a role well suited to an ambitious professional, looking for the next step in their career. As an Account Manager you will be responsible for: • Be the primary point of contact and build long-term relationships with customers • Help customers through email, phone, online presentations, screen-share and in person meetings • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Forecast and track key account metrics • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Monitor and analyze customer's usage of our product • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships • Liaise between the customer and internal teams • Overseeing customer account management, including negotiating contracts and agreements to maximize profit • Communicating with clients to understand their needs and explain product value. • Collaborating with internal departments to facilitate client need fulfillment. • Maintaining updated knowledge of EWS portfolio. • Resolving complaints and preventing additional issues by working with Program Team to improve processes. • Delivery of non-clinical elements of EWS portfolio. This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers • Understanding of healthcare education marketplace, preferably relative to diagnostic imaging and therapy. • Excellent communication skills – verbal, written, ability to present. • Demonstrated ability to energize, develop, and build rapport at all levels within an organization. • Ability to manage multiple customer accounts, relationships and priorities. • Must be results-driven, action oriented and passionate about making a positive customer impact while balancing business needs Required skills to have for the success of this role • BS/BA in related discipline or advanced degree as applicable to role • Typically, 10+ years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above. • Required Travel 25% At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers. If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities Organization: Siemens Healthineers Company: Siemens Medical Solutions USA, Inc. Experience Level: Experienced Professional Full / Part time: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 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