Ensures accurate posting of GIRO, cash and cheque remittance as per bank statement (List of Giro and List of Remittance).
· Processes credit card charges for Room Reservations and Food and Beverage departments.
· Billings are accurate and sent out within 8 days past the departure date.
· Reconciles all credit card charges and resolves any credit card disputes and charge backs.
· Checks and posts all cancellation and miscellaneous charges.
· Ensures daily carpark revenue are posted and reconciled.
· Issues invoices and debit / credit notes in an accurate and timely manner.
· Attends to guests’ enquiries and disputes on billings and invoices.
· Ensures that all hotel systems and internal controls related to accounts receivable section are adhered to.
· Ensures the operation procedures are in accordance with PCI-DSS compliances.
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