Job Summary As part of the Accounting & Finance group, the person will be responsible for ensuring timely invoicing and collection of accounts receivables from customers in US, Canada and intercompany trading partners. In addition, he/she will foster a good customer relationship by providing timely customer support and problem resolution. At the same time, maximizing cash flows within collections efficiencies and ensuring proper accounting and achieving or exceeding established metrics. Job Responsibilities Ensure timely collection of accounts receivables, as well as correct application of customer payments, credit memo’s, debit memo’s, etc. Participate and support financial close, forecast and Profit Plan activities with accuracy, and in accordance with corporate timing and reporting requirements. Responsible for issuing and sending invoices, credit memo’s and aging statements to customers on a daily basis or as required. Includes manual invoicing and credit memo’s. Build a strong relationship with customer AR (internal / external) in order to maximize collection efficiency, minimize past due and resolve issues. Investigate, address and resolve customer payment issues. Work with customers (internal and external) to implement corrective actions to minimize or eliminate re-occurrence in the future. Proactively analyze and prepare customers payments activities; ensure clear communication of customer issues and elevate problems in a timely manner. Inform management of the monthly AR cash flows. Ensure all AR interfaces are working correctly. Work with appropriate people to implement corrective actions as required. Support Credit & Collections team, as well as other facility in the collection of invoices (current or past due). Work with intercompany trading partners to ensure timely payment and collection of intercompany receivables. Drive/Implement continuous improvement of key financial metrics as they relate to the accounts of receivable function. Responsible to report Close comments of Account Receivable, DSO, BSC, Red Flags and other Divisional or Plant reports. Establish and monitor compliance with internal accounting controls deemed necessary to ensure integrity of financial transactions, reporting and activities; and safeguarding of plant assets in adherence with corporate policies and procedures. Ensure compliance of statutory requirements as applicable to the plant. Assist and participate in internal / external audits as required. Support implementation of improvements to monthly closing procedures ensuring accuracy and timeliness, as well as continuous develop and improvement of financial modeling and tools. Maintain an atmosphere of teamwork and continuous improvement in order to achieve departmental and plant goals. Support plant, functional or corporate initiatives. Support and/or lead department activities related to process improvements and standard work. Assists in maintaining an atmosphere of continuous improvement and team efforts for accomplishing department and plant goals. Deploy & sustain lean tools and initiatives in order to reduce waste and improve efficiency of the finance function. #LI-MA1 Qualifications Education level required Bachelor’s degree in accounting, Finance or Business Administration Years and area of experience required 3 - 5 years prior Credit and Collection process experience, preferably in a large company or Shared Service Center Technical knowledge Technical capability to prepare, analyze and interpret financial and operational data/reports. Knowledge of Microsoft Office, specially spreadsheet software packages Excel. Sound working knowledge of GAAP, Sarbanes Oxley and local statutory requirements. Understanding of global business issues, including foreign currency impacts, effective hedging protocols and local customs and duty requirements. Oracle/SAP/GetPaid knowledge is a plus. Soft skills Superior analytical and thinking skills Intellectual rigor and curiosity Problem-solving capability. Solid communication and relationship building. English speaking proficiency. Strong Interpersonal Skills in order to communicate with customer USA based as well as Eaton Management. What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Finance/Accounting Region: Latin America Organization: Corporate Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 10 % of the Time