Account Representative
Bentley SystemsCharlotteUpdate time: October 23,2020
Job Description

About Bentley Systems 
Bentley Systems is a leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure. Bentley’s MicroStation-based engineering and BIM applications, and its digital twin cloud services, advance the project delivery (ProjectWise) and the asset performance (AssetWise) of transportation and other public works, utilities, industrial and resources plants, and commercial and institutional facilities. 

 

Bentley Systems employs more than 4,000 colleagues and generates annual revenues of more than $700 million in 171 countries outside the United States. From inception in 1984, the company has remained majority-owned by the Bentley brothers. www.bentley.com 

 

 

Position Summary: 

Bentley Systems invites talented individuals to join our high-performance team of Account Representatives.  Account Representatives help our Account Managers manage their opportunities, quotes, and orders for their targeted accounts.  

This is a sales revenue generating role, supporting existing accounts with Bentley software products, services, training and cloud offerings that help our Users achieve their desired business outcomes. You will help Account Managers to develop and win business opportunities in an assigned territory.  Successful Account Representatives will thrive in a fast-paced environment, are self-motivated and will ideally have experience of inside sales. 

 

Your Day-to-Day:  

  • Provide Sales Support and Service to assigned accounts. 
  • Assist with opportunity and quote creation, and other SAP Fiori sales administration. 
  • Advise accounts and assist them through EVD qualification and understanding. 
  • Prospect software solutions and services to companies that design, build, and operate infrastructure in the assigned territory to exceed quota. 
  • Facilitate and triage internal legal case site, deal desk, and proposal requests. 
  • Help key accounts with progress and communication of stalled service tickets. 
  • Qualify and close transactional inbound and usage-based opportunities. 
  • Work with the Account Manager to take the lead role with specific subset of assigned accounts. 
  • Maintain a high knowledge of Bentley’s current commercial programs, offerings and products. 
  • Learn and adhere to the Bentley Sales Process while using SAP Fiori as the sales reporting system. 
  • Hand off specific product related leads and opportunities to the appropriate Product Sales colleague. 
  • Work closely with Account Managers to ensure any issues or upcoming dates are being monitored and addressed. 
  • Support and facilitate subscription renewals of key accounts, working closely with the Subscription Renewals team and the AM. 
  • Lead CSS replenishments that are not auto-invoiced. 
  • Run business intelligence reports for AM’s and form observations and conclusions that advance deals, renewals, and strategies. 
  • Onboarding new accounts:  
  • Bentley Events awareness 
  • Bentley Training awareness 

 

What You Bring to The Team: 

  • Minimum of three (3) years of experience with a software company in Inside Sales, Financial Operations, and/or Customer Service, with a flair for communicating with accounts and maximizing the account’s outcomes and Bentley’s revenue. 
  • Bachelors or Associates degree in business or business administration or equivalent. 
  • A pleasant non-intrusive manner, positive attitude, eye for detail, resourceful and inquisitive. 
  • Self-starter, driven and accountable. 
  • Proven ability to manage multiple initiatives and coordinate activities. 
  • Excellent English language and written communication skills and the ability to effectively present information to users and prospects via phone and web. 
  • Software proficiency in Microsoft Office Suite and general business applications is required. 
  • Excellent cross-collaboration skills with various internal departments. 

 

Equal Opportunity Employer/Minorities/Females/Veterans/Disabled

Bentley is an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, sex, disability, protected veteran status, religion, national origin, age or any other protected characteristic.  Additional information about your rights as an applicant under the law may be found by clicking here and here.

 

Bentley participates in e-Verify / Bentley participa en e-Verify

 

Right to Work / Derecho a Trabajar

We encourage you to request a reasonable accommodation  if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

 

Search Firm Disclosure:
Please be aware Bentley is not accepting unsolicited assistance from search firms for this employment opportunity. This includes any phone calls or emails. All resumes submitted by search firms to any employee at Bentley via-email, the Internet (including social media) or in any form and/or method for this specific position in the absence of a written recruiting agreement executed by both you and/or your firm and Bentley will be deemed the sole property of Bentley and no fee will be paid in the event the candidate is hired by Bentley.

 

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