Key Responsibilities

• Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer’s current and future requirements for productivity and leading-edge technology, using Applied Materials products.  
• Manages agreed process roadmaps at customer sites and presents technology and product roadmaps both internally and externally. Keeps in-depth knowledge of process development roadmaps and strategies up-to-date. 
• Works closely with the account and factory-based process and technology groups, the product sales engineers, and Accounts Management, Defines/approves process support plans for installation and warranty periods depending on product and process maturity. Determines and implements a continuous improvement plan (CIP) for the assigned installed base.
• Own install base application performance by ensuring optimization of tool utilization and driving local capability and knowledge.  Manage and take ownership of  new system evaluations 
• Supports local support service resources during installation and warranty as required to achieve CPS (Customer Process Specification) and/or "best known" process performance. Trains local support service  resources to obtain and maintain required process knowledge to support the installed base
• Responsible for installation and (product) qualification of "new" processes and technologies. Executes process ß-sites.
• Keeps detailed knowledge of installed process performance in assigned technological area up-to-date.

Requirements

• 8-10 years in Advance Wafer-level packaging technology, experience in both Electro-plating and PVD (barrier seed & contact Alum) 
• Strong process background on PVD & ECD and a process technical leader.
• Good communication skills (English, Mandarin)
• Strong ownership and good leadership
• Good customer management skills
• Project management skills required
   

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Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.