Essential Job Functions:

? Review relocating employee expense reports for accuracy, expense coding, and policy adherence

? Collect and maintain fapiaos where required by Plus and/or clients

? Review fapiaos for accuracy per local regulations, track in Plus system and follow up with provider on any inaccurate fapiaos

? Review supplier invoices for accuracy, expense coding, and policy adherence

? Enter vouchers into system accurately and in a timely manner

? Track supplier revenue/referral

? Communicate with internal/external parties to resolve supplier billing issues

? Attend and actively participate in service team meetings

? Collaborate with team members and clients to effectively identify and resolve issues as well as assist in the development of new processes to create efficiencies

? Generate precise and timely client invoices and reports

? Generate internal reports as requested by management

? Assist and provide coverage to other departments and team members when necessary

? Assist in training of current and new employees

Skills/Abilities:

? Strong organizational skills with the ability to handle multiple tasks simultaneously

? Ability to work effectively and independently in a fast-paced environment

? Ability to be a self-starter and work autonomously, as well as be part of a successful team

? Passionate about providing excellent customer service to both internal and external customers

? Excellent verbal and written communication skills

? Proactively protects internal and external confidential information

? Computer skills necessary for normal business matters (Microsoft Suite required)

? Ability to respond resourcefully and constructively to new demands, priorities, and challenges

? Ability to maintain 100% accuracy when performing detail-oriented and repetitive processes

? Effective and proactive problem-solving skills

? Excellent numerical and analytical skills

? Strong attention to detail

Requirements:

? College degree in English is preferred

? Overseas studies preferred

? Minimum 1 year of experience in accounting, customer service or similar role

? Intermediate knowledge of Excel

? Must be fluent in oral and written English and Mandarin

上班地址：南京西路288号1237室