Position:   Accounting Specialist / Accounts Receivables

Department: Finance

Purpose:     To assist the accounting department with all processes and procedures for the Accounts Receivable function following Novotel’s standards

Essential Functions:

• Conduct all billing functions for groups, contracts, wholesalers, and corporate accounts.
• Ensure daily posting of Accounts Receivable payments received from the lockbox and maintain an up to date file for payment batches.
• Maintain organized files for all Accounts Receivable.
• Conduct weekly follow up collection calls 10-15 days to ensure timely payments received. 
• Ensure maintenance of all AR documents needed for research requests from guest and in house users.
• Daily handling and resolution of check out with balance accounts.
• Ensure all guest disputes and requests for clarification is resolved and/or responded to in a timely manner.
• Answer and resolve all guest billing inquiries daily. 
• Review and resolve all chargeback inquiries in a timely manner to minimize potential loss.
• Monitor Accounts Receivable aging to ensure collections efforts are timely and minimizing potential risk account. 
• Increase communication with all involved parties in the credit process (Sales and Catering, Reservations, Front Desk).
• Participate in monthly credit meetings.
• Ensure all payments posted to unapplied cash is resolved within 30 days of receipt.
• Review and examine check out with balance accounts, daily to ensure and enforce hotel's credit policy.
• Review of all house account charges and adjustments for validity and inform DOF or Accounting Manager of any incorrect postings.
• Reading contract and understand Billing
• Maintain open communications with all departments

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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