Accounts Receivable Clerk

Position Summary: We are looking for a self-starter who is organized, dependable and dedicated to excellent customer service and establishing good communication with clients. Responsible for credit, billing, and collection efforts of the hotel, reviewing the timely processing and communication of all guest billing and collect thereof.

Also responsible for establishing methods of payment for upcoming groups/functions and collecting payment after group/functions have departed. As well as posting all receivable payments. Ability to multi-task.

Primary Duties & Responsibilities:

• Excellent verbal/written communication skills
• Knowledge of MS Excel/Word, Fidelio, Delphi
• Extremely organized and exhibit excellent attention to detail
• Excellent customer service skills and phone etiquette
• Team player and a positive attitude
• Previous experience required
• Set-up all posting masters
• Prepare and mail all invoices
• Group Billing
• Individual corporate accounts
• Catering bills
• Internet billing
• Collection efforts
• Post payments
• Assist with credit review and approval
• Research and respond to customer inquiries
• Monthly credit meetings
• Post all Advance Deposits
• Assist with Guest Ledger Control
• Research and respond to all credit card inquiries and charge backs
• May work in other areas of the hotel if there is the need
• Able to stand up for long periods of time
• Able to push, lift, pull up to 25 pounds

This form indicates the general nature and level of work performed by employees with this job title. It is not designed to contain nor should it be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of all employees with this job title.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.