Text CORE to 97211 to apply

Under supervision of the Accounts Receivable Manager, the Account Receivable Clerk is responsible for calling customers regarding collections, assists sales representatives/accounts with billing issues, and researching payment history.

Position Responsibilities:

• Daily calls customers regarding collections
• Assists sales people in resolving billing problems by researching account information and providing current and accurate data to sales representatives using information from computer and manual files
• Monitors sales representatives accounts receivables
• Answers telephones, provides information and responds to inquiries, requests and complaints related to accounts receivable and credit information
• Establishes and maintains manual and computer files
• Performs other related duties as assigned

Supervisory Responsibility: None

Position Requirements:

• Knowledge equivalent to completion of four years of high school and 1 – 2 years of related accounts receivable and credit experience.
• Excellent verbal communication skills to be able to discuss issues with customer and sales
• Knowledge of standard office operating procedures and practices
• Ability to prepare reports utilizing computerized office applications such as word processing, spreadsheets, and key information into a database, etc.
• Must be able to perform multiple tasks and deal effectively with interruptions
• Must be able to perform detailed work accurately and efficiently within required time constraints.
• Ability to interact effectively with a variety of internal and external customers

Physical Demands and Working Conditions:

• Normal office environment not subject to extremes in temperature, noise, etc
• Frequent interruptions to assist employees and customers in person and on the telephone
• May spend extended periods of time at the computer terminal, at desk, or on the telephone and operating other office equipment requiring eye-hand coordination and finger dexterity
• Occasional lifting, bending, standing and carrying files, documents and records

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