Main Duties:

• Administration: To discharge the duties effectively and efficiently.

 

• Customer Service: Responsible for efficient liasoning with internal customers like other operational department and support functions.

 

• Maintain good relationship with Clients on approved credit list as well as companies extended with credit facility for timely payments from customers.

 

• Financial: Ensure legitimacy of Accounts Receivable ledger and clear balances from all debtors to avoid bad debts.

 

• Operational: Responsible for preparing and sending billing for Companies, Groups, Inter Company etc. on daily basis.
• Checking the rates, supporting and credit approval letter for accurate billing.
• Resolving all queries for Bill in Hold in close coordination with Sales, Front office, Income Audit and any other operational area.
• Sending bills to clients and ensuring they are in line in book postings.
• Posting payments received from clients and preparing daily collection summary.
• Processing Credit Card Refunds and Charge backs.
• Preparing daily credit card Reconciliation.
• Handling guest/ client queries for billing.
• Ensuring all contracts are filed for checking and details are updated in Opera for Front office.
• Responsible for follow up for payments with clients along with Credit Manager.
• Responsible for reconciliation of all Accounts Receivable accounts on regular basis along with Credit Manager.
• Responsible for collection of TDS Certificates on annual basis and Reconciliation of TDS Account before statutory books closure.
• Posting all entries pertaining to credit card payment and related transactions

 

Personnel:

• Ensure a harmonious environment and close coordination with all operating and support functions.

Other Duties:

 

• To keep contact and good relations with all Clients like Airlines, Corporate, individual and Travel Agents.

 

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety and of others as well in the workplace. 

 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.