Position Statement

职位陈述

This position is concerned with the coordination of administrative tasks & projects within the Hotel team, offering admin support to the Hotel team while completing projects for the team while in line with prescribed Hilton International policies and procedures.

此职位是关注酒店的各项行政协调任务，应遵守本酒店及希尔顿国际酒店既定的政策原则和运作程序。

What will I be doing?

我的具体职责是什么?

Operations support支持运营工作

1. To assist the Direct Supervisor to provide assistance for the operations team on administratitave work.

协助直属上级有效辅助运营部门的行政工作。

2. To purchase according department needs and manage storeroom, including the stationery purchase for the whole hotel, and make good record.

根据部门情况进行物品采购并协助管理部门仓库，包括酒店各部门文具采购并做发记录。

3. To attend Operations Meeting, keep attendance, take meeting minutes and distribute to to all concerned.

参加运营部门会议，记录出勤情况，并将会议纪要发放至相关人员。

4. To assist the Operations to set up file system, and have all the files been in a good system.

协助运营部门建立文档管理系统，并做好存档工作。

Customer satisfaction support支持客人满意度

1. Having detailed knowledge of all Operations outlet operating hours, facilities, services & promotions, to demonstrate “everyone is Sales”.

熟悉各个营运部门运作时间、设施、服务标准及推广活动，从而扮演“人人都是销售”的角色

2. To support the Hotel to make good preparation for the audit, e.g. FSAA, QA, etc.

3. 协助各部门跟进与酒店有关的审计活动，如FSAA、QA等等。

To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel to Admin. Support Center Manager.

What are we looking for?

我们寻找什么样的人才?

1. Good computer skills in most commonly used programs, i.e. Microsoft Office, Excel, PowerPoint etc.

掌握电脑技巧，熟练操作Microsoft Office, Excel和PowerPoint等办公软件。

2. Familiar with system, e.g. Checkscm, HRlink, etc.

熟悉其他软件的操作，如Checkscm, HRLink等等

3. Good language skills (English and Mandarin), both verbal and written.

具有良好的中、英文口头和书面沟通技巧。

4. Secretarial skills, i.e. typing, filing systems, office work flow etc.

熟练掌握秘书工作技能，如打字、档案管理和办公室工作流程等。

5. Excellent communication skills.

良好的沟通技巧

我们寻找什么样的人才?

1. Good computer skills in most commonly used programs, i.e. Microsoft Office, Excel, PowerPoint etc.

掌握电脑技巧，熟练操作Microsoft Office, Excel和PowerPoint等办公软件。

2. Familiar with system, e.g. Checkscm, HRlink, etc.

熟悉其他软件的操作，如Checkscm, HRLink等等

3. Good language skills (English and Mandarin), both verbal and written.

具有良好的中、英文口头和书面沟通技巧。

4. Secretarial skills, i.e. typing, filing systems, office work flow etc.

熟练掌握秘书工作技能，如打字、档案管理和办公室工作流程等。

5. Excellent communication skills.

良好的沟通技巧

Job: Guest Services, Operations, and Front Office

Title: 行政支持中心专员 Admin Support Center Specialist

Location: null

Requisition ID: HOT0AHHR

EOE/AA/Disabled/Veterans