The Administration Assistant is responsible to provide quality support across a range of administrative duties to ensure smooth running of the Executive Office.

PRIMARY RESPONSIBILITIES:

• Provides a high standard of administrative and project support to the department, ensuring the office is operated in a professional manner.
• Performs general administrative duties as required, e.g. typing, photocopying, facsimiles, ordering of office supplies and filing etc.
• Manages the flow of correspondence and communication to the department, ensuring telephone and written correspondence requiring attention are prioritized, accurate and thorough.
• Maintains a professional and friendly approach in dealing with internal and external people.
• Work closely with various supporting departments to ensure the Reception, public area and pantries in the Executive Office are properly maintained.
• Liaise closely with The Countdown Front Office to provide professional service for hotel guests using the Business Center.
• Provide professional administrative support to senior executives using the Visitor Offices.
• Liaises effectively and efficiently with other departments on behalf of the Executive Office to convey and source required information.
• Ensures confidentiality of restricted or sensitive information.
• Develops and maintains reports as required.
• Coordinates and handles any ad hoc administrative duties or projects required by Administrative Manager.

KEY PERFORMANCE INDICATORS:

• Good and friendly communication manner
• Ability to work under stress and prioritize as appropriate
• Display a high commitment in delivering and improving customer service
• Develops and maintains constructive relationships with colleagues and external visitors
• Timely completion of delegated tasks with accuracy

QUALIFICATIONS:

Experience

• Previous administration experience preferred
• Familiar with computer applications including Microsoft Office products
• Good command of written and spoken English and Chinese

Education

• University graduate

Skills / Competencies (please indicate requisite competencies that are qualified for the position)

• Adheres to, and supports the Company's Vision and Values
• Displays a high commitment to improving customer service
• Self-motivation to achieve business objectives and common goals
• Work as a team member
• Achieves agreed objectives and accepts accountability for results