Maintain effective professional relationships with Guests, Team Members and external service providers

Provide assistance to enhance the performance of other Department Team Members

Assist in all aspects of office administration

Prepare and oversee preparation of duty rosters

Accurately complete payroll procedures

Answer and screen phone calls using proper telephone etiquette

Operate standard office equipment

Distribute and file documents

Copy and distribute daily reports and correspondence

Type correspondence

Assist in maintaining Team Members records

Prepare maintenance requests and purchase orders

Assist in ordering office supplies and other items

Complete all reports and documents efficiently and promptly

Log all daily reports, Security Shift Summaries and incident reports as needed

Prepare monthly activity reports

Participate in training programs

Keep up-to-date with Department and Company Policies and Procedures

Actively participate in regular Performance Improvement reviews

Perform all duties as directed by the Director of Security or the delegated authority

High School Graduate or equivalent experience

1 or more years’ office administration experience

Type at least 55 WPM accurately

Have excellent oral and written communication

Good interpersonal skills: able to interface effectively with fellow Team Members and others

Ability to work in a team

Fluency in written and spoken English, Cantonese and Mandarin

Be computer literate with good working knowledge of Microsoft Office applications

Able to work efficiently and accurately without constant supervision

Able to work in a smoke-filled environment if required

Physically fit: able to work inside and maneuver in and around all areas of the property

Respond to visual and aural cues