Key Roles and Responsibilities :

• Handle daily administrative & operation duties such as data entry, document filing, delivery and receipt arrangement, stock checking, product packing and etc
• Respond and resolve customer, requests and concerns using phone, email, chat and social media quickly and effectively
• Increase customer satisfaction through providing friendly and professional customer support
• Assist in ad hoc tasks and assignments

Qualifications and Experience :

• Form 5 or above
• At least 1 year relevance experience in logistics and warehouse operation, preferably in e-commerce industry
• Good communication and interpersonal skill
• Good written and verbal communication skills in English and Chinese (Cantonese & Mandarin).
• Familiar with Microsoft Office and Chinese Word Processing
• Self-motivated, independent and hard-working
• Able to work under pressure with time constraint 
• Immediately available preferred

Please send the CV to hello@pacum.co