Administrative Coordinator
AmgenCroatia - zagrebUpdate time: February 28,2021
Job Description

Career Category

Administrative

Job Description

Responsibilities

Serves as a primary contact for Medical department and coordinates ongoing processes for the team:

Manages department operations: filing, databases (intern C3 database, end to end process, HCR reporting), tracks budget, ensures stationary orders, etc.

Screens and acts on incoming phone calls and e-mails; provides service and handles complaints

Maintains distribution and personnel lists

Coordinates mailings and courier/deliveries

Coordinates functional processes such as invoicing and payments or preparation

Manages the administrative aspects of relationships with outside vendors

Participates in department project teams

May provide training, guidance and orientation to new team members

Ensures timely coordination of department members’ administrative needs:

Manages calendars

Coordinates local and international meetings (if applicable); arranges travel, meeting arrangements, visitor accommodations

Organizes meeting rooms, including logistics, catering and equipment needs (if applicable)

Prepares agendas, takes and completes meeting minutes; coordinates distribution and follows up on action items

Independently responds to routine correspondence, determines best approach and presentation when preparing and formatting correspondence, memorandums, reports and presentations

Outputs (what does this role need to deliver)

Overview of medical projects and project follow-ups
Orders
Archiving documentation
Information for team via email
Meeting agendas, minutes and compilation of action items

Competencies

Communicates details clearly and accurately; both orally and in writing
Well organized, identifies and balances multiple priorities and the needs of multiple teams
Applies attention to detail
Modifies communication style as appropriate for the audience; may regularly interact with clients and executives
Demonstrates a service-oriented approach to all activities
Takes a proactive approach to identifying breakdowns in service, resolves issues appropriately
Demonstrates a willingness to learn new approaches and to adapt to change
Leads by example in promoting teamwork

Minimum Requirements

High School Diploma
3 to 5 years experience in administrative support role
Experience using MS Office tools
Fluency in local language and English

Preferred Requirements

Experience in similar or related disciplinary and/or international environment
Familiarity with terminology of area supported such as Medical, Administration, Logistics etc.
SAP, basic IT fluency

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