The Company
Our client is a stable, successful provider of health insurance products and services in Asia. The Company offers a competitive remuneration package, good benefits, a five-day workweek and a pleasant working environment.
The Position
The Administrative Executive ("AE") plays a critical role in the insurance brokerage division of the Company. The AE is the principal liaison between the Company and insurers, and between the Company and its policyholders, both corporate and individual. The position is a stable, long-term career opportunity at a well-established company.
Responsibilities include:
- Preparing the monthly renewal list
- Ensuring the receipt of renewal notices by insurers
- Preparing and sending out cover letters and renewal notices to policyholders
- Arranging renewal quotations from different insurers
- Comparing and evaluating the various insurance plans based on benefits offered and cost
- Negotiating renewal terms with insurers
- Reminding policyholders to submit renewal confirmation before expiry date
- Coordinating with insurers to ensure the timely and accurate execution of confirmed renewals, i.e., debit notes, member certificates, doctors list and member outpatient cards
- Distributing proposal requests to new prospective insurers
- Evaluating new prospective insurers' plans based on benefits and cost
- Negotiating price and terms with new prospective insurers
- Preparing seminar materials and attending employee briefing sessions for new policyholders
- Checking the policy document to make sure the policy matches the quotation
- Liaising with insurers to get up-to-date market information on new products & promotions
- Maintaining the accuracy of the database, including generating Renewal Records and updating the database with policy renewal date, premium, benefits, excess and contact information.
The Successful Candidate
We're looking for a solid, sensible professional with a minimum of 5 years of directly relevant experience in the insurance sector, preferably medical insurance. The AE role requires a person who possesses sound judgment and who is comfortable acting independently within the scope of the position's responsibilities. The role requires a person who takes pride in getting the details right. The perfect candidate will be a pleasant and mature person who enjoys dealing with external parties, e.g., insurers and policyholders, on a daily basis.
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