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Reports To
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GM

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Job Overview
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Personable, enthusiastic administrative manager who is flexible and committed to working hard. You will work hand-in-hand with our Taiwan and APAC team to organize, improve and implement internal processes.
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Responsibilities and Duties
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• Offer administrative support, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
• All administrative and Sales operations related tasks, following up weekly sales reports, coordinate with HQ admin and sales operations. Attending admin and sales operations related conference calls.
• Facilitate inter-departmental communication by being a liaison between upper management and employees.
• Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management.
• Arrange traveling details for staff.
• Assist with filing expense reports.
• Oversee scheduling of conference rooms, meetings, catering and other operational tasks
• Coordinate administrative and logistical tasks, including assigning certain tasks to other team members, to streamline operations and enhance efficiency in all departments.
• Communicate with team to ensure all necessary tasks are completed in an effective and resourceful matter, and assist where necessary.
• Contact customers and vendors about projects and coordinate meetings with applicable team members to make sure tasks are handled appropriately.
• Develop a training program for new hires with the assistance of department heads, and conduct training for designated new team members.
• Handle accounts receivable and billing, including printing out reports and coordinating with the HQ
• Prepare certain documents, including business and sales proposals, as needed to support team leaders and executive staff members.
• Ensure all team members adhere to company policies and handle any violations according to the policy guidelines.

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Qualifications
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• Bachelor degree.
• 3-5 years or more experience in office management or a related administrative role
• Proficiency in MS Office, filing systems and general office procedures.
• Strong organizational and problem-solving skills
• Strong English and Mandarin Verbal and written communication skills
• Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and customer satisfaction evaluations
• Accuracy and attention to details

Preferred:

• Previous administrative experience in similar industry, multinational preferred