Responsibilities

⦁ Provide support related to application process in the following areas:

• answer basic enquiries regarding application process by phone
• acknowledge applications and follow up missing documents
• maintain application list
• schedule school tours
• Prepare re-enrollment packages and collect and process re-enrollment forms
• Provide administrative support related to the Admissions process in the following areas:
• schedule assessment appointments and confirm with applicants via e-mails or phone calls
• handle collection of payment and paperwork
• generate letters informing results and assist in mailing
• follow up on new students’ confirmation (make photocopies and send thank you letters)
• maintain new students database
• Carry out the following administrative responsibilities:
• prepare application packages 
• follow up with Finance Department regarding payments
• process withdrawals and keep tracks of withdrawal records
• Carry out any other job duties as assigned by the Admissions Manager

Qualifications and Experience

⦁ Degree holder in Business Administration or other related disciplines
⦁ At least 3 years’ work experience in customer service industry preferred
⦁ Experience working in the admissions function of international schools an advantage
⦁ Fluency in written and spoken English, Mandarin and Cantonese
⦁ Competent in computer literacy (production of data reports, spreadsheets and mail merge)
⦁ Excellent communication skills and organizational skills
⦁ Ability to initiate a positive relationship with prospective families and handle enquiries
⦁ Able to maintain confidentiality
⦁ Good team player