Aesthetician

 

Fairmont Pittsburgh’s Health Club and Spa is currently seeking a knowledgeable and motivated Aesthetician to join our energetic team. The candidate is required to have a proven background and is eager to make his/her mark in the Health Club and Spa.  The therapist performs all facials and body treatments in a safe and professional manner to the guest/member.  They also keep themselves updated with the latest trends and servicing protocols, all in an effort to provide uncompromising attention to the guest/member. 

What Is In It For You: 

• Competitive salary
• Flexible PTO and Benefit plans
• Generous 401k options
• Employee rates at Luxe Accor properties in North and Central America
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives

 

What You Will Be Doing:

• Adhere to the Spa Policy & Standard Operating Procedures
• Perform facials and body treatments in a safe, professional and hygienic manner
• Act as an ambassador for the spa representing the values of the brand and Accor
• Maintain inventory of products to perform treatments in an orderly and neat fashion
• Maintain cleanliness standards of treatment rooms and facility
• Report for appointments on time, including adequate preparation time, and thoroughly review appointments before after completing each service
• Always maintain a courteous, friendly and professional demeanor with guests/members
• Assist in upkeep of Aesthetician room and other areas of facility where possible
• Maintain appropriate tracking of guest medical forms and ensure each guest signs one prior to treatment
• Recognize arrivals of all VIP guests arriving in both the spa and hotel
• Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery
• Ensure guest preferences and special requests are accommodated to the best of the property’s and operation’s ability
• Ensure guest satisfaction at all times by assuring safety and guest service is always the spa’s first priority
• Perform regular treatments and facility audits to maintain brand standards
• Work to ensure the spa is receiving the highest ratings/scores for both VOG and LQA, and that guest satisfaction remains a constant priority
• Responsible for contributing to daily and monthly retail and/or treatment targets
• Support the rest of your colleagues when requested
• Maintain guest confidentiality at all times
• Deal with any guest complaints, comments or concerns with discretion and urgency
• Participate in daily/monthly communication meetings
• Lead by example in following all safety procedures and practices by the property
• Report any dysfunctional equipment, potential hazards or emergencies to management immediately
• Other duties as assigned

 

Your Experience and Skills

• Licensed Aesthetician in the state of Pennsylvania.
• All professional licenses are to be current
• Currently certified in First Aid and CPR is required.
• Must be able to work nights, weekends and shift work.
• Previous experience as an Aesthetician preferred.
• Previous experience in a luxury health spa preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shifts.  May occasionally exert up to 10 pounds lift, carry, push, pull or otherwise move objects
• Exerting up to 30 pounds of force occasionally, and /or up to 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Maintain a working knowledge of standard Aesthetician equipment advised by the local board certification.
• Remain in a stationary position for 8 hours throughout shift
• Endure physical movements throughout the work areas
• Effectively demonstrate motor coordination, finger and manual dexterity

Visa Requirements: Must have proof of valid U.S. work authorization.

 

Your Team and Working Environment

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

The hotel features a main restaurant, fl.2 which showcases modern American cuisine.  The 185 room property boasts views of PNC Park as well as Mt. Washington, and is in the heart of Pittsburgh’s downtown attractions including the historic Arts & Culture district.

Our Commitment to Diversity, Equity and Inclusion

We are an inclusive company and our goal is to attract, recruit, and promote diverse talent.  Accor focuses on an extensive DEI program, which enhances and supports the values of the Group, and are integrated into the global company culture.

Why Work for Accor?                     

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor!

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