Affinity Account Manager
LenovoMorrisville, north carolina, united statesUpdate time: March 19,2021
Job Description
Position Description:
The lenovo.com affinity program currently represents +10% of the lenovo.com
business and is a strategic growth area for the organization. The person in
this role will be responsible for working closely with the affinity accounts
to develop a marketing plan driving both visits and revenue through the
affinity program. This person will be measured on driving revenue, profit,
and customer satisfaction. The ideal candidate will be engaged with several
extended teams to drive the best customer experience and must be able to work
proactively in a fast-paced, collaborative team environment to meet aggressive
targets.
Skills
• 1-3 years of digital marketing or program management in the ecommerce
industry
• Familiarity with online content marketing and social media development
strategies
• Experience negotiating partner contracts & onboarding new accounts is a plus
• Ability to communicate Lenovo’s strategy clearly and professionally to
partners to support marketing initiatives
• Strong self-initiative with the ability to identify areas of improvement
with little direction
• Excellent verbal and written communication skills are required
• Must possess a positive attitude and ability to work in a collaborative and
energetic team environment
• Fine attention to detail with the ability to produce accurate end-results
• Ability to analyze metrics and make decisions based on results
• Strong skills in PowerPoint & Excel
#### Position Requirements:
Job Responsibilities
• Day to day management of affinity accounts through both retention and
acquisition
o Maintain strong partner relationships and ensure customer loyalty through
excellent customer service and regular account reviews
o Develop quarterly marketing & media plans to maximize program success
o Provide promotional information, sweepstakes updates, program offerings
material, etc.
• Measure and track account level financial performance on accounts
• Leverage data to assess efficiency of marketing efforts to drive program
improvements
Basic Qualifications:
• 1-3 years’ experience in partnership management, direct marketing, or sales
management
• 1-3 years’ experience using complex data to problem solve, understand
complex information, and apply logic
• Excellent project management skills
• Ability to proactively identify opportunities, take initiative and multi-
task in a fast-paced environment
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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