Affinity Program Manager
LenovoMorrisville, north carolina, united statesUpdate time: March 12,2021
Job Description
Position Description:
This Affinity Program Manager is responsible for driving the strategy and
execution of the North America Lenovo.com Member Purchase Program. This
program currently represents ~10% of the lenovo.com business and is a
strategic growth area for the organization. The person in this role will be
responsible for both acquisition and retention of member discount programs
across North America. This person will be measured on driving revenue,
profit, and customer satisfaction. The ideal candidate will be engaged with
several extended teams to drive the best customer experience and must be able
to work proactively in a fast-paced, collaborative team environment to meet
aggressive targets.
Job Responsibilities
• Identify growth opportunities in the affinity segment and drive cross
functional execution
• Day to day management of affinity accounts through both retention and
acquisition
o Maintain strong partner relationships and ensure customer loyalty through
excellent customer service and regular account reviews
o Develop quarterly marketing & media plans to maximize program success
o Provide promotional information, sweepstakes updates, program offerings
material, etc.
• Measure and track account level financial performance on accounts
• Leverage data to assess efficiency of marketing efforts to drive program
improvements
#### Position Requirements:
Basic Qualifications:
• 3+ years’ experience using complex data to problem solve, understand complex
information, and apply logic
• 3+ years’ experience in partnership management, direct marketing, or sales
management,
• Excellent project management skills
• Ability to proactively identify opportunities, take initiative and multi-
task in a fast-paced environment
• Ability to establish and build business relationships
Skills
• +5 years of digital marketing or program management in the ecommerce
industry
• Familiarity with online content marketing and social media development
strategies
• Experience negotiating partner contracts & onboarding new accounts
• Ability to communicate Lenovo’s strategy clearly and professionally to
partners to support marketing initiatives
• Ability to manage multiple sales engagements with demonstrated ability to
prioritize tasks independently
• Strong self-initiative with the ability to identify areas of improvement
with little direction
• Excellent verbal and written communication skills are required
• Must possess a positive attitude and ability to work in a collaborative and
energetic team environment
• Fine attention to detail with the ability to produce accurate end-results
• Ability to analyze metrics and make decisions based on results
• Strong skills in Powerpoint & Excel
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
Get email alerts for the latest"Affinity Program Manager jobs in Morrisville, north carolina, united states"
