Affinity Program Manager
LenovoMorrisville, north carolina, united statesUpdate time: March 12,2021
Job Description
Position Description: This Affinity Program Manager is responsible for driving the strategy and execution of the North America Lenovo.com Member Purchase Program.  This program currently represents ~10% of the lenovo.com business and is a strategic growth area for the organization.  The person in this role will be responsible for both acquisition and retention of member discount programs across North America.  This person will be measured on driving revenue, profit, and customer satisfaction. The ideal candidate will be engaged with several extended teams to drive the best customer experience and must be able to work proactively in a fast-paced, collaborative team environment to meet aggressive targets. Job Responsibilities • Identify growth opportunities in the affinity segment and drive cross functional execution • Day to day management of affinity accounts through both retention and acquisition o Maintain strong partner relationships and ensure customer loyalty through excellent customer service and regular account reviews o Develop quarterly marketing & media plans to maximize program success o Provide promotional information, sweepstakes updates, program offerings material, etc. • Measure and track account level financial performance on accounts • Leverage data to assess efficiency of marketing efforts to drive program improvements #### Position Requirements: Basic Qualifications: • 3+ years’ experience using complex data to problem solve, understand complex information, and apply logic • 3+ years’ experience in partnership management, direct marketing, or sales management, • Excellent project management skills • Ability to proactively identify opportunities, take initiative and multi- task in a fast-paced environment • Ability to establish and build business relationships Skills • +5 years of digital marketing or program management in the ecommerce industry • Familiarity with online content marketing and social media development strategies • Experience negotiating partner contracts & onboarding new accounts • Ability to communicate Lenovo’s strategy clearly and professionally to partners to support marketing initiatives • Ability to manage multiple sales engagements with demonstrated ability to prioritize tasks independently • Strong self-initiative with the ability to identify areas of improvement with little direction • Excellent verbal and written communication skills are required • Must possess a positive attitude and ability to work in a collaborative and energetic team environment • Fine attention to detail with the ability to produce accurate end-results • Ability to analyze metrics and make decisions based on results • Strong skills in Powerpoint & Excel We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

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