Agent/ Investigator, Asset Protection
Abercrombie & FitchBeijingUpdate time: October 8,2021
Job Description

Company Description


OUR COMPANY
Abercrombie & Fitch Co. is a portfolio of five global, renowned lifestyle brands: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. We reach customers across 120+ countries and strive to create inclusive, welcoming, omni-channel experiences for our global customers.

OUR VALUES
How do we do it? Every day, our associates show up and empower one another to stay curious and think big. As a team of relentless innovators, we aren’t afraid to dream boldly. We are accountable and aim to the highest caliber to understand, push boundaries and embrace change. We coach, mentor, care, and bring our best selves every day because we are in this together. Whether you lead yourself, a team, or the company, everyone is a leader at A&F. 

    Job Description

    What will you be doing?    

    • Responsible for the execution of Asset Protection initiatives in assigned locations (3-6 stores), as well as, implementation of shortage reduction programs in high shrink location(s)

    • Provide in person and remote support to local store management to meet strategic asset protection objectives

    • Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service

    • Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers

    • Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols

    • Commit to the highest degree of professionalism and customer service

    • Complete AP audits on a routine basis.

    • Complete special projects as assigned by Regional Manager of Asset Protection.

    • Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring and OMNI compliance.

    • Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.

    • Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.

    • Conduct internal investigations for inventory, cash loss, and violations of policy.

    • Prepare case reports covering investigation and case details 

    • Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with company apprehension policies

    • Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations

    • Represent company in court proceedings related to investigations

    • Maintain an effective relationship with mall security and local law enforcement partners

    • Candidate must be Chinese resident or have proper working permit to work in CHN

    • Be flexible with business travel to stores in different cities and be able to work at weekends according to department requirement

    What will you need to bring?

    • 3/4-year degree preferred

    • 1-2 or more years of experience in the Asset Protection field or relevant experience in retail setting

    • Strong communication and interpersonal skills

    • Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines

    • Ability to work nights, evenings and weekends appropriate to retail business needs

    • Must pass a comprehensive background investigation

    • Must fulfill physical requirements including standing and walking

     

    Additional Information

    ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

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