Agent/ Investigator, Asset Protection
Abercrombie & FitchBeijingUpdate time: September 30,2021
Job Description

Company Description


OUR COMPANY
Abercrombie & Fitch Co. is a portfolio of five global, renowned lifestyle brands: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. We reach customers across 120+ countries and strive to create inclusive, welcoming, omni-channel experiences for our global customers.

OUR VALUES
How do we do it? Every day, our associates show up and empower one another to stay curious and think big. As a team of relentless innovators, we aren’t afraid to dream boldly. We are accountable and aim to the highest caliber to understand, push boundaries and embrace change. We coach, mentor, care, and bring our best selves every day because we are in this together. Whether you lead yourself, a team, or the company, everyone is a leader at A&F. 

    Job Description

    What will you be doing?

    ·        Responsible for the execution of Asset Protection initiatives in assigned locations (3-6 stores), as well as, implementation of shortage reduction programs in high shrink location(s)

    ·        Provide in person and remote support to local store management to meet strategic asset protection objectives

    ·        Effectively leverage business and sales performance as a means for shortage reduction

    ·        Complete AP audits on a routine basis.

    ·        Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers

    ·        Participate in store associate training regarding approved Asset Protection procedures and workshops

    ·        Commit to the highest degree of professionalism and customer service

    ·        Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies

    ·        Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel)

    ·        Initiate and support investigations related to Organized Retail Crime while partnering with immediate supervisor, Zone ORC Investigator, and local law enforcement

    ·        Prepare case reports covering investigation and case details

    ·        Maintain an effective relationship with mall security and local law enforcement partners

    ·        Represent company in court proceedings related to apprehensions

    ·        Initiate investigations related to internal loss, determine sources, and communicate effectively to supervisor

    ·        Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits

    ·        Be flexible with business travel to stores in different locations according to department requirement

    ·        candidate must be Chinese resident or have proper working permit to work in CHN

    ·        Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols

    What will you need to bring?

    ·        4-year degree preferred

    ·        Language requirements (bilingual CHN/ENG)

    ·        1-2 or more years of experience in the Asset Protection field or relevant experience in retail setting

    ·        Strong communication and interpersonal skills

    ·        Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines

    ·        Ability to work nights, evenings and weekends appropriate to retail business needs

    ·        Must pass a comprehensive background investigation

    ·        Must have a reliable means of transportation

    ·        Must fulfill physical requirements including standing and walking

    Additional Information

    ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

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