“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 17,500 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

• Ensure smooth and timely response the customers requirement through freight process
• Active communicate with oversea/customer for approval if needed and verify TLI#/ULI# at the time of booking receipt .
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting to make sure meet customers and company’s standard
• Use Ocean Export Flow to monitor ship files and effective manage exceptions on a daily basis.
• Ensure documents are timely sent and Shipping notices communicated to overseas and customers
• Ensure accurate and timely client and vendors billing, Cost protection and IC close, Follow up with oversea for  timely revenue recognition together with DOC.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Sensitive on customer volume trends, high sense of sales ideas to communicate with oversea/customer maximum maintain biz and chase for opportunities.
• Maximum revenue per shipment concept and do weekly/monthly REVENUE analysis to negotiate with oversea/customer when needed
• Weekly update the local market status such as space status, pricing adjustment, blank sailing etc.
• Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity continuously
• Ensure all customers standard operating procedures in place and updated in Customer SOP
• Meet KPI standards in accordance with the Company’s procedures          (OPS /Compliance etc., )
• Overseas communications, timely responses to emails and requests (internal and external)
• Support the supervisor/manager where needed:
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
• Meets company standards of 52 hours training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Knowledge:

• A good understanding of Expeditors’ Products and Services
• Understanding of ocean process a plus.
• Strong market and competition knowledge
• Hazardous Materials certification (preferred).

Skills:

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good Microsoft Office and computer skills
• Fluent in English.

Behaviours:

• Positive and willing to help attitude.

Note: This position will be closed by Feb 14th, 2022.