空运客服Air Customer Service
上海罗宾升国际货运有限公司ShenzhenUpdate time: August 26,2019
Job Description
- To accept export bookings and complete all system entry requirements accurately and on time including all financial administration tasks including correct and timely profit share with overseas stations.
- To deliver the highest level customer experience at all times with a clear focus on customer service.
- To liaise with all departments inside of company to ensure loading and export clearance tasks are completed correctly and on time.
- To implement and follow customer standard operation procedures (SOP) and key performance indicators (KPI) at all time.
- To ensure correct data quality within internal systems at all times.
Qualification:
- College graduated or above 2+ year's relevant experience preferred.
- CET-4, be able to read and write English.
- Good command English in Email communication.
- Knowing well about professional knowledge and operation details.
我们为您提供:
- 全面、专业的行业知识培训,清晰可见的职业发展规划
- 优于同行的薪酬福利制度:
1)年底双薪
2)每年度的出境旅游及额外的旅游假期
3)每周双休及享有国家法定节假日
4)带薪年假及有偿加班制度
5)团队建设及员工活动
6)额外的商业补充保险以及子女医疗保障职能类别: 船务/空运陆运操作 客服专员/助理
关键字: 空运客服
上班地址:农林路69号深国投写字楼2号楼902室
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