？ Create and handle shipment job

？ Send pre-alert and shipping advices to overseas

？ Prepare and present proper transport solution to counterpart and local sales dept.

？ Handle customer inquiries and complaints

？ Follow up with customer regarding shipments status

？ Coordinate and liaise with key personnel in other functional areas to provide update and status to customers

？ Collaborate closely with operations to jointly delivering excellence customer service

？ Attend to daily communication with overseas to ensure best service to deliver to customers

QUALIFICATIONS:

? Good at written English & CET 4

? Strong sense of responsibility and team work player

? Customer service mind set

EDUCATION AND EXPERIENCE:

? College degree or above

? At least 2 years of working experience in similar position at Foreign forwarding companies

上班地址：北京市朝阳区麦子店街37号北京盛福大厦2530室