In this role, you will work closely with customers and customs brokers to ensure export clearances are executed correct timely and correctly.
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!
Your tasks and responsibilities
Accept export bookings and ensure all system entry requirements are timely and accurately completed
Ensure all tasks are completed according to SOP and KPIs
Liaise with all parties to ensure loading and export clearance tasks are completed on time
Deliver the highest levels of customer experience with focus on service and retention
Ensure data quality within internal systems
Your skills and experience
To be considered, you should have some understanding of airfreight import procedures and freight forwarding knowledge. You have good telephone skills and a customer-focused mindset.
Good reasons to join
At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
CONTACT
Elly Lin
Talent Acquisition Manager, South China
职能类别: 货运代理 船务/空运陆运操作
关键字: 货运代理 空运客服 空运操作 空运 单证
上班地址:深南东路4003号世界金融中心A座27-28楼
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