Job Responsibilities
• Handling general customer's enquiries and complaints in professional manners
• Resolve customer complaints via phone, email, mail, or social media
• Assist with placement of orders, refunds, or exchanges
• Keep records of customer interactions, process customer accounts and file documents

Job Requirement
• Higher diploma or above
• Good command of spoken and written English and Chinese
• Excellent communication and presentation skills
• Strong phone contact handling skills

Benefits
• 5 day work week
• Well-structured training
• 14 days Annual Leaves
• Medical Insurance
• Career development and progression

Interested parties please click APPLY NOW or contact Ms Wong 51170071 / 33900387 to proceed application