If you are passionate in providing a great customer experience in one of HK greatest member service company using channels other than the traditional face-to-face with our customers, such as by phone, and emails, we welcome your application to join our team.

Key Responsibilities:

• Advising on the travel itineraries – be part to create a seamless travel experience impress customers from around the global
• Provide assistance to customers for flights or hotel booking
• Respond to customer inquiries, feedback and compliments
• Impress our members through excellent tele-servicing
  
  

Requirements:

• The permanent Hong Kong resident status
• Minimum pass rate in HKCEE/HKDSE English Language; or equivalent
• Proficiency in English (spoken and written), Cantonese and Mandarin is an advantage
• Flexibility to work on shift schedules
  
  

Successful applicants will enjoy the following:

• Roster based on a 5-day working week with flexible shift patterns
• World-class training, coaching and support throughout your career
• A safe and collaborative working environment in our Contact Centre
• Comprehensive Insurance Scheme and Medical Coverage  
• Staff and family concessional benefits
  
  

Interested parties please click Apply Now or contact Ms Wong 51170071 / 33900387 to proceed application.