职位概述 Position Overview

上海迪士尼度假区收益管理与分析部门为度假区运营部门和度假区外部客户提供大力支持。我们基于高端全面的数据分析提出***业务解决方案。随着度假区的发展，收益管理与分析部门也在发展。目前，除了负责整个度假区的收益管理与分析，我们还为度假区提供预测与规划、定价收入管理，以及决策科学分析支持。

The Shanghai Disney Resort Revenue Management & Analytic team supports clients both internal and external to Theme Park & Resort with business solutions based on advanced analytics. Revenue Management & Analytic team is a growing group of professionals, responsible for Revenue Management and Analytics for the overall Resort project and includes such functions as Forecasting and Planning, Pricing Revenue Management and Decision Science Support.

主要职责Key Responsibilities

门票库存管理；

• 使用TSO流程管理团队销售订单

• 与其它部门协作，了解不同部门的业务需求并协调，以确保产品准确地在系统中配置及设置

• 定义并执行产量管理流程，以确保乐园和剧院产品的收益最大化

• 观测预测销售进度和实际销售进度之间的差异，并积极协调相关部门，以确保运营部门采取必要措施应对客流量变化

• 熟悉票务相关系统，以及各种乐园和剧院相关产品

• 协助完成短期运营预测分析

跟踪新产品的开发和系统实施；

• 收集与分析数据，以用来评估新产品和现有产品的销售表现

• 在营销策略、目标人口、收益影响和总体目标的基础上，为新产品提出产品分析和系统实施方案

• 负责乐园、酒店和剧院新产品和新功能的系统设置和测试，并能够协助相关部门解决问题

• 参与产品和系统改进项目，以推动业务的持续发展

Inventory management

• Manage group sales through the ticket sales order (TSO) process.

• Liaise with multiple LOB’s to understand business needs and coordinate with Ticketing to ensure necessary products are properly configured and setup in the system.

• Define and execute processes for yield management in order to ensure optimal profitability and revenue streams garnered from park and theatre products.

• Identify gaps between actual and expected sales pace and proactively inform respective teams to ensure necessary measures are taken to mitigate any risk against operating plan.

• Understand ticketing relational system and be knowledgeable of the varying park and theatre products.

• Act as a backup for short-term operational forecast.

Involve in development of new initiatives and system implementation

• Collect and analyze performance of new and existing products.

• Provide insight and system implementation for newly, proposed products whilst considering the marketing strategy, targeted demographic, revenue implications, and overarching purpose.

• Responsible for park, hotel & theater new initiatives and new functionalities configuration and testing (UAT and FIT), and capable of assisting relative LOB’s in troubleshooting the problems.

• Drive constant business improvement by participating in products and systems enhancements projects.

资格要求Required Qualifications

• 至少两到三年在如下领域的工作经验：收益分析，商务分析，以及/或者零售业产品开发

• 管理科学，运营研究，金融，工商管理或相关学科学士学位

• 完成工作细心且准确

• 持续学习新技巧以完善工作

• 能够积极主动的解决问题

• 能和度假区不同部门和领域的演职人员协同合作

• 优秀的合作、演讲、沟通技巧

• 熟练掌握Microsoft Excel, PowerPoint, Word, Outlook，能够快速学习及应用新的技能和方法

• 流利的中英文口语、写作能力

• At least 2-3 years of experience in revenue management, business analysis and/or product development in retail

• Bachelor degree in Management Science, Operation Research, Finance, Business Administration, or related discipline.

• Demonstrated strong attention to detail and accuracy

• Proven capability to learn new tools for continuous improvement

• Proactively taking initiative for issue resolution

• Ability to work with people at different levels and functions in the organization

• Strong partnership, interpersonal, presentation, and communications Skills

• Strong computer skills (e.g. Microsoft Excel, PowerPoint, Word, Outlook), with the ability to quickly learn and apply new skills and techniques

• Fluent in spoken and written Chinese and English

上班地址：川沙上海迪士尼度假区