Job Title: Analyst
Location: TRIL GTC Chennai 
GCL: C3

Job Purpose / Summary

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. The Science & Enabling Units IT is AZ’s global IT capability function supporting key business areas operating out of sites across the US, UK, Sweden, India & Mexico.

Global commercial operations (GCO) is part an of the Global Business Services and is the operating arm that supports AstraZeneca Global Marketing teams with quality, relevant and up to date Commercial Content, support marketing campaigns with Digital Multi-Channel Marketing capabilities, Digital Multi-Channel Brand analytics and Global Meetings & Events. This helps in providing end to end content services across AZ, reducing time to market, consistency in brand messaging and save cost.

Global Meetings and Events service is focused on creating an enterprise-wide approach to meetings management logistics for all non-field led HCP and internal meetings, to facilitate end-to-end management of key planning milestones, as well as oversight for execution, compliance, and financial processes. To meet the objective, GME service team is to provide in-house delivery for registration websites, meeting apps, reporting, and the use of virtual cards.

The Reporting Specialist will develop service performance reports and analysis that supports key decision-making and driving improvement for the GME service. Reporting to the GME Operations Director, this role has the responsibility to manage the day-to-day reporting activities to ensure the service is delivering on the effectiveness and efficiency objectives. Initially, the role will be focused on establishing new service in the US, Australia, and global congresses team and then expand into optimizing the services. Other markets will be deployed in future waves.

Accountabilities / Responsibilities

Role and Responsibilities

• Strong knowledge in MSSQL (T-SQL)
• Expert in SAP BO & added advantage if he/she has knowledge in any one of the BI Tools (Tableau, Power BI, MicroStrategy, etc...) with effective visualization skills
• Analyze and manage all reporting requirements to support both tactical and strategic decisions for service execution, customer experience, compliance, quality control, and operational optimization
• Assess, prioritize, and communicate future reporting needs, functions, and strategies.
• Investigate and troubleshoot reporting issues and problems
• Generate and maintain control documentation of reporting procedures to ensure data integrity and efficiency
• Establish reporting standards and criteria and maintain data and reporting integrity
• Configure standard system reports, as well as customized reports as required
• Pull and analyze relevant information from different sources including SAP, Concur, Cvent
• Analyze reports and trends and based on findings, prepare and communicate results and recommendations
• Ensure accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions
• Maintain reporting schedule and document reporting procedures
• Experience working in a globally distributed team

Essential Requirements

• Bachelor’s Degree or equivalent experience
• 4 to 6 years of experience in development using any reporting tool with ETL knowledge
• Excellent communication skills in both verbal and written English
• Strong customer service focus

Preferred

• Pharmaceutical experience; or another highly-regulated environment
• Experience with meeting industry technology (StarCite, CVENT)
• Meeting management and/or Travel industry experience.

Education, Qualifications, Skills and Experience

Essential

• Strong technical acumen and learning curve
• Excellent communication and interpersonal skills.
• Excellent spoken and written English language skills.
• A proactive approach to problem-solving.
• Able to grasp and understand new technology and concepts
• Bachelor’s degree or equivalent.

Desirable

• Experience of working in Sales & Marketing Portfolio preferably in the Life Sciences Industry.
• Experience in any product management, preferably in the Meetings & events space.
• Knowledge of Web Services & Service Oriented Architecture.
• Experience working in a shared service environment.
• Experience of working with 3rd party providers.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.