Who We Are | Our Culture: Siemens Smart Infrastructure connects energy systems and buildings to adapt and evolve the way we live and work through high-profile construction and infrastructure projects such as airports, pharmaceutical plants, data centers, stadiums, universities, military bases, and hospitals. We live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities. Responsibilities: Basic Complete assigned tasks based on standard operating procedures and established key performance indicators Participate in the continual reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process Build and maintain vendor specific data entry processing templates Build and maintain vendor specific tariff models and input customer-specific usage information to identify savings from switching rates Review all system generated cost and usage exceptions based on allowed variance compared to historical patterns Investigate historical and current vendor billing errors, water leaks, and other potential savings opportunities and obtain refunds where appropriate. To be measured by logging an average of 10 savings opportunities per year Identify and correct data entry errors in a timely manner to ensure accuracy of the data both for payment and front-end reporting purposes Research and resolve all other types of system-raised exceptions per established processes and turn-around times to include exceptions relating to date-range problems, revised billing, and other miscellaneous categories Intermediate - Candidate should be proficient at several of the below tasks, having previously trained in a back-up capacity for a current Analyst II: Review and evaluate data transmissions from 3rd party providers to include initial file testing for new utilities added to programs, logging tickets to report problems, and attending meetings/conference calls as necessary with representatives from the 3rd parties Maintain system coding to prorate (“split”) invoice data into customer-defined sub-accounts; for more complex cases, build and maintain Split spreadsheets to be used from manual data processing Complete peer review QC of tariff model updates and recommendations for savings opportunities Validate data outside of the data system via queries and calculations as necessary Utilize reporting database and other tools to efficiently retrieve data and/or generate ad hoc reporting as requested by internal or external clients Build and maintain vendor specific processing templates for international accounts, utilizing bill copies and translation cover sheets as provided by Customer Care to verify that the translations make sense in the context of a utility bill Review first time invoice for new supply contracts executed by the Commodity Services group to ensure account is being billed accurately per the contract terms Manage the group’s shared mailbox: assign tasks to team and respond to inquiries from other departments with critical/urgent items escalated to Manager as appropriate. Attend internal kick-off meetings for new clients Assist with the updating/maintaining of the client integration tracker for analysis related tasks Review invoice validation completed by trainees for QC and coaching purposes Review template set-up completed by trainees for QC and coaching purposes Evaluate whether special request projects are within the Scope of Work, or if it should be logged against a client-specific time code – escalate to manager as needed Lead Utility Bill Knowledge (“UBK”) and Analysis training classes while ensuring that at least 60% of candidates pass UBK and at least 85% pass Analysis class Conduct on-the-job training for new hires and make sure SOP documents are up to date Other duties as assigned, includes learning Analyst III level tasks with the goal of supporting them in a back-up capacity Required Knowledge/Skills, Education, and Experience: Tenure – 2 Years* Candidate should have received an overall rating of “Achieved” or greater for most recent performance review Proficient in Excel Strong focus on detail and pattern recognition Strong team player Strong verbal and written communication skills Ability to effectively multi-task Ability to effectively research and resolve requests in a timely manner Ability to manage processes and associates (lower level), specifically taking ownership of the “intermediate” tasks outlined above, training others as back-up, with the intention that they become proficient to manage said task on their own in the future Applicants must be legally-authorized for employment in the United States without need for current or future employer-sponsored work authorization As part of Siemens’ Disaster Recovery plan, should the office be closed due to inclement weather, power/internet outages, etc. employee may be required to work from their residence or another designated location. Laptops and/or other equipment to perform the applicable tasks outlined in this position description will be provided by Siemens *Exceptions can be made at Manager’s discretion Organization: Smart Infrastructure Company: Siemens Industry, Inc. Experience Level: Mid-level Professional Full / Part time: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. 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