Bring your career aspirations to life with AIA!

Responsible for operational risk management, audit issues monitoring, and regulatory reporting/coordination with primary responsibility of ensuring adequacy and effectiveness of internal controls as well as compliance with policies, procedures and regulatory requirements.

• Ensures and assesses adequacy and effectiveness of Operations’ internal controls implementation and monitors compliance with policies and procedures
• Assists in designing effective processes to help ensure each business unit of Operations delivers strategies with the right balanced approached: innovative, compliant and helpful with its sales partners
• Conducts and directs assessment/review of controls, operating procedures, and compliance with policies and regulations and make necessary revisions or additions

• Ensures operational risks are managed well and escalates identified open items for resolution
• Assists the different units in Operations in performing risks identification and assessments
• Establish, maintain and update in a timely manner Operations’ risk register
• Track, monitor progress and ensure timely implementation of action items
• Report on a timely manner risk events
• Continuous monitoring & timely submission of KRIs
• Acts as Operations’ point person for all regulatory (compliance, audit and legal) matters.
• Coordinates all regulatory requirements and ensures compliance of units under Operations
• Ensures that all items within his/her scope are compliant with the various policies and guidelines of the following internal and external stakeholders, but not limited to AIA, Philam Life, Insurance Commission and AMLC
• Develop and implement programmes, policies, procedures and methods to establish, maintain and improve the quality standards of AIA's products, services and operations
• Conduct a wide range of quality control tests and analyses to ensure relevant products, services and processes meet or exceed specified standards and requirements
• May develop programmes or trainings to ensure that all the business units under Operations have an intricate understanding of all internal control guidelines and standards

Build a career with us as we help our customers and the community live healthier, longer, better lives.

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