Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries.

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At Abbott Molecular, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions. We are a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics.

For the Abbott Molecular Division we are looking for an

Analyst (m/f/d) - Service Data Modeling and Analytics

based in Wiesbaden

Main Responsibilities:

• Acts as subject matter expert for data visualization in DOMO and in collaboration with our global organization in Des Plains to share detailed knowledge and insights with peers.
• Drives detailed EMEA Service analysis, processes, rules, tools and information flow. 
• Uses strong written and oral communication skills to provide clear and concise information and insights to internal commercial teams and upper management.
• Generates/disseminates reports for team and management for planning and review include customer and instrument analysis, spare parts management and service pricing.
• Provides prompt and complete resolution to business and support issues.
• Acts as a consultant and leverages competitive industry/technology information and recommends improvements that drive value and service effectiveness. Translates best practices into detailed process and tool requirements and deploy across service teams. 
• Acts as liaison to training to provide subject matter expertise for training material development.
• Develops project plans aligned to project management standards and executes projects.
• Responsible for risk identification, resolution, and escalation to meet customer needs and work through challenges to a successful outcome.

Your Profile:

• Bachelor’s or Master's Degree with a preferred focus in Business Operations or Data Analytics/Science.
• Diagnostics service, service operations, or business excellence experience.
• 3+ years’ experience leading initiatives across multiple functional areas (e.g., Sales, Marketing, Service, etc.) is preferred.
• Strong understanding of IT business systems and statistic tools is required
• Good analytical, strategic planning and execution skills.
• Strong verbal and written communication skills (English & German).
• Extensive computer proficiency in Microsoft Office Suite (i.e., Excel, SharePoint, Access, Visio, Project, and PowerPoint).

Abbott Germany has a range and variety of jobs on offer in a positive and dynamic environment that allows you to maintain a healthy work-life balance. We provide development opportunities as part of our comprehensive Talent Management Program. Your contribution to the company’s success will be rewarded with a competitive salary package. We offer comprehensive benefits to suit the lifestyles of all our employees, from a retirement plan that is far above market average, a save-as-you-earn program, to educational scholarships for children, and health management initiatives for staff and their dependents.

Do you like the sound of this job and think you’ve got what it takes? Then send us your CV today. We look forward to receiving your application.
 

Discover why candidates choose a career with Abbott in Germany.

AN EQUAL OPPORTUNITY EMPLOYER - Abbott welcomes and encourages diversity in our workforce.