Eaton’s Power Distribution and Control Assemblies (PDCA) Division is currently seeking an Application Engineer (Integrated Systems) to join our team. This position is based at our Arden, NC facility. Relocation assistance will be offered. Position Overview: In this role, the Application Engineer nurtures key relationships with major customers to maximize sales performance; manages all aspects of sales process to ensure optimal customer service; collects and summarizes customer intelligence used as key input to develop marketing and sales plans; monitors competitor's activities and formulates appropriate responses to protect and grow market share. The position is also responsible for customer order negotiation and quotation responsibilities including commercial guidance, pricing strategies, technical support, specification guidance/interpretation assistance, and other customer requested support functions as required to properly support profitable sales growth to assigned territories. This position acts as a department leader on product application and commercial issues. In this function you will: Establish and maintain the highest possible commercial relations with present and potential customers by effectively employing skills with the art of salesmanship, application engineering, product knowledge, knowledge of customers business and organization and competitive products and activities. Interpret incoming orders for proper content, price, compliance with terms and conditions, etc. prior to acceptance at division. Review customer needs and specifications in order to determine a minimum bill of material, most competitive price level and shipment cycle within the industry or market segment assigned. Coordinate with Customer Service to ensure resources are available to support customer commitments. Interpret incoming division quotations for proper content, price, etc. to meet the minimum customer requirements prior to final order clearing. Complete reporting database information and report negotiation status in a timely manner. Establish focus on product line technical project management execution of IPA/UST projects – equipment coordination, compliance with accepted terms and conditions, documentation review/accuracy, electrical interconnect/point-to-point duties, and warranty support. Advise as technical and commercial liaison between field sales, end user/customers, distributors (if applicable) and other product line functions such as engineering, manufacturing, purchasing, scheduling and management. Recommend changes/modifications in products, policies or procedures to improve productivity. Maintain an active role in the formation and execution of project strategies along with Product Line DSE’s & Customer Service, IPA/UST suppliers, and NAS/PMO. Provides guidance & assistance to Sales Engineers and Project Management throughout the project lifecycle. Develop and present or assist in presentation of programs to promote the acceptance of products and/or services at customer locations, sales offices, trade shows, training seminars and Corporate meetings. Complete all requested reports in a professional and timely manner. Coordinates special projects at the direction of the Product Line Manager or other applicable product line management. Provide guidance and direction as needed to IPA/UST Suppliers as required, including taking a lead role in the coordination efforts between IPA/UST and other product lines. Organize and maintain necessary documentation, training programs, and presentations. Assume leadership role within the department to assist in continuous improvement of systems and processes – especially pertaining to technical project execution & product line project management practices. Qualifications Required (Basic) Qualifications: Bachelor’s degree in engineering, marketing, or management from an accredited institution Minimum seven (7) years project management, product management, account management, customer service, or field sales or service experience Experience with electrical distribution & control systems Must be legally authorized to work in the United States without company sponsorship now or in the future. Preferred Qualifications: Ten (10) years related customer service, project management, account management, or field sales or service experience. Knowledge of Eaton products (LVA, MVA, MCC, MVC, MVD) Position Criteria: Must possess excellent computer skills in MS Office, including MS Word, Excel, PowerPoint, Outlook. Excellent interpersonal skills and excellent verbal and written communication skills. The individual must possess a deep and thorough understanding of selling techniques and Eaton capabilities, market channels and technical applications of Eaton products. Needs to have a working knowledge of the overall sales function, customer channel, and negotiation techniques and must be able to manage division, customer and departmental needs to maximize Eaton’s ability to obtain new business. In addition to these departmental duties, the individual must exhibit a willingness and ability to provide a leadership role within the department. These duties include, but are not limited to, answering application questions, providing unsolicited support in the event of sudden work influx, provide insight to product line management on technical/commercial issues, and provide managerial guidance when the Product Line Manager or Customer Service Supervisor is unavailable. Must have a strategic vision/mindset and aptitude for execution of continuous improvement and process creation/maintenance/controls. What you’ll get from us: We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 412-893-3600 to discuss your specific need. Only accommodation requests will be accepted by this phone number. All other inquiries related to your job search will not be supported by this phone number. Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Marketing Region: North America – US/Puerto Rico Organization: ESSG PDCAD Power Distrib Control Assy Div Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 10 % of the Time