We are accelerating and securing the energy transition sustainably and profitably. Siemens Smart Infrastructure Grid Software enables grid operators as well as industry and infrastructure companies to accelerate and secure the energy transition in a sustainable and profitable way. We connect the physical and the digital world with an integrated OT and IT landscape along the entire value chain from planning through operations to maintenance – following its design principles of modularity, openness, user-centricity, interoperability, and resilience. Are you passionate about creating new possibilities? As an Applications Engineering Intern with Siemens Power Grid Simulation team, the candidate will join the Siemens software development and customer care vertical. The successful candidate will – along with other team members – be responsible for responding to customer inquiries and ensuring quality of our world-renowned PSS® software platform. This Windows- and web-based platform is used by a large number of national and international electrical utilities and consulting firms to conduct power system studies that aid in the maintenance, stability, and expansion of the electrical transmission and distribution infrastructure. Given this importance, we are looking for the brightest talents to join our team. It's your role, here's the part you can play: First point of contact for customers. Working with customers on the resolution of fundamental power system simulation challenges and – if needed – shepherding the resolution through subject matter experts, application owners, trainers, or other technical resources. Ensuring that all inquiries are handled appropriately and timely. Maintaining, updating, and enhancing the FAQ library to aid quick responses and/or self-service. Managing customer care related surveys and driving customer satisfaction improvement programs. Participation in Quality Assurance tasks such as software product testing. Be part of our team, here's what's needed: Master's Degree in Electrical Power Systems Engineering or Computer Science. Basic programming and scripting in python, java or other languages a plus. Hands-On knowledge of PSS®E, PSS®SINCAL or PSLF a plus. Preferred Knowledge/Skills, Education, and Experience: Excellent communication and presentation skills - written and verbal. Strong organization skills and ability to effectively self-manage multiple tasks at one time. Team player, customer focused with e interpersonal skills, positive and energetic attitude. Ability to work independently and manage time effectively. Organization: Smart Infrastructure Company: Siemens Industry, Inc. Experience Level: Student (Not Yet Graduated) Full / Part time: Part-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here.