You will be responsible for Applications Support.

• Conducting operator training for end users after installation of instruments. Feedback to the sales team on the tests' usage of each new training instrument, to follow up the channel filling with sales team.
• Solving application / product problems promptly and completely and could provide a more comprehensive solution to the customer based on technology.
• Conducting product technical training for Sales / Engineers/distributors. Maintain/update products information promptly.
• Supporting Sales to achieve reagent sales target and product pre-sales bidding and new project promotion
• Visiting Customer regularly, extend Roche value, consummate extended projects.
• Coordinating instrument installation with Service Engineer and Sales. Work closely with Sales team and Service team to ensure customer satisfaction.
• Coordinating customer evaluation of products. Assist customers in the interpretation of test results.
• Assisting in yearly budgeting exercise and prepare monthly report.

You should hold at least a Bachelor Degree in Clinical Diagnostics or Appropriate Science or Medical discipline.

You should have:

• More than 2 years’ experience in hospital diagnostics laboratory and / or similar experience in the industry.
• Presentation skill, analytic skill and training skill are preferred.