Make your mark in our exciting world at Siemens.

We are a collection of over 372, 000 minds building the future, one day at a time. Together, we create technologies that take society further.

We’re looking for people with the skills and vision to build a better tomorrow. Join our Smart Infrastructure Regional Solutions & Services team as our Area Services Manager – Fire and Security and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.

This is an outstanding opportunity to own the service operations for assigned organisational unit and have P&L responsibility within the local area of responsibility and support and drive RSS service improvement objectives and targets across the operations team.

With our fantastic remote working policy, a location is South based, with a view to be in Frimley when needed.

It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is important to many and that’s why we have an encouraging environment which invests in our employee’s development, whether that’s Chartership, training or mentoring.

Feel free to click on this link to see what it’s like to work here; https://www.youtube.com/watch?v=-vmmNjaEr04

Change the future with us.

We are looking for a customer focused Services Manager to help shape our F&S service business.  In this role you will

• Manage the day to day management of the engineering team and partially productive dependent on the size of the team and supervision of engineering tasks and ensuring the team are put to work safely – we are looking for a coach and mentor.
• Provide monthly forecast and performance reports as agreed with the branch commercial head
• Work with the branch sales team to support sales enquiries and overall customer engagement and account planning
• Work the branch projects team to ensure overall transparency between branch service and branch projects including but not exclusive to service to project handover and resourcing requirements for each organisational unit.
• P&L responsibility for Service Business for assigned organisational unit & meeting contract GM targets.
• Works with the Customer Relationship managers to ensure overall customer satisfaction & loyalty for area of responsibility.
• Ensure service budgets are set for required training and development of teams within assigned organisational unit, ensuring development plans are in place throughout the teams.
• Responsible for employee engagement and development within assigned organisational unit.
• Implementation of and adherence to strategies, policies, processes and methods for service operations activities (technically and/or commercially)
• Ensure continuous improvement of service business driving efficiency, digitalisation and introduction of new service offerings.                                                         

We don’t need superheroes, just super minds

We are looking for an innovative, customer focused manager, with extensive service experience with Fire and Security.  You will have experience managing large teams, coaching, mentoring, and delivering an exceptional service by ensuring that utilisation and productivity targets are met within the team on a consistent and timely basis.

If you have experience in a similar role and looking to help shape our journey, this could be the role for you.

We’ve got quite a lot to offer. How about you?

Our compensation package includes a competitive salary, holiday allowance, pension, and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here.

We have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know via our FAQ section here or contact the recruiter.

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