Area Service Supervisor - Southeast (Florida)
EATONTampaUpdate time: May 3,2022
Job Description
Eaton’s Critical Power & Digital Infrastructure (CPDI) division is currently seeking an Area Service Supervisor – Southeast region to join our team. This position can be based in the Tampa or Orlando, FL area. Relocation assistance will be provided. Position Overview: The Area Service Supervisor – Southeast region is responsible for directing and coordinating the activities of the CPDI Service regional operations toward achieving sales, profit and growth goals, while continually improving quality and customer service levels within the CPDI service groups. As the window to the local market, the Area Service Supervisor’s charge is to increase the net present value of Eaton’s relationship with assigned territory customers by driving near-term revenue and positioning Eaton for larger wins in the future. The Area Service Supervisor is responsible for leading & developing their direct reports, field service electronics technicians, to drive top performance and world class customer support. At Eaton, our service team delivers solutions to some of our customers’ most challenging energy management requirements. We are looking for people who bring the passion for leadership and can drive innovation and engineering excellence. Let’s talk about your future with Eaton! Eaton is a leading supplier of mission critical power distribution, static switching, and power monitoring equipment that ensure reliability in the most demanding applications for data centers, industrial and commercial customers. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function, you will: Assure the safety of employees who work in low, medium, and high voltage work environments, including the development & deployment of safety programs, maintaining compliance with safety policies, and facilitating the availability of safety equipment resources. Act as sales and marketing agent in conjunction with sales and operations management to ensure top line sales and bottom line profit objectives are met. Provide strategic direction to identify and develop prospective new customers. Develop forwarding looking profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a daily, monthly, and yearly basis. Responsible for budgeting and procurement of capital equipment for the region, efficient execution of sales quotes, cost control, leveraging subcontractors, inventory management, managing receivables, and turn of backlog and projects. Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies and standards. Provide leadership and direction to ensure professional growth for employees and retention within the region. Effectively manages leadership team of diverse and dispersed field-based workforce throughout assigned region. Demonstrates good corporate citizenship. Develop and deploy product/process improvement initiatives and sharing of best practices throughout and across the regions. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #LI0LD1 Qualifications Required (Basic) Qualifications: Bachelor's Degree from an accredited institution OR a minimum 5 years electrical/electronic field service expertise as an internal employee plus able to enroll in an accredited Bachelor’s degree program post offer acceptance Minimum of 2 years of people leadership experience OR 5 years of large technical project leadership experience. Possess and maintain a valid and unrestricted driver’s license. Must be legally authorized to work in the United States without company sponsorship. Preferred qualifications: Experience leading a remote team. Strong knowledge of uninterruptable power systems and control products, as well as field service practices and procedures and quality programs. Demonstrated success in: a) driving zero incident safety culture; b); performance results; c) building high performance teams; d) leading cross-functionally; e) developing and retaining leaders; f) driving organizational change. Position Criteria: Demonstrated leadership qualities aligned with the Eaton Leader profile. Strong financial and business acumen. Strong collaborative skills; ability to successfully work in a matrix environment. This position is subject to customer site entry requirements which include the requirement to be fully vaccinated for COVID-19. The candidate(s) hired under this posting must provide evidence of full vaccination as defined by CDC guidelines, or request a medical, pregnancy or religious accommodation exempting them from the requirement. Vaccination status will not be verified until after an offer of employment is provided, and candidates may also request a medical, pregnancy or religious accommodation at that time. BENEFITS: We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. • Flexible work options to help balance work/life demands (at participating Eaton sites) • Healthcare/retirement savings programs • Competitive compensation packages to reward skills and performance • Tuition assistance or financial help for ongoing learning and development • Health, Dental, Vision & Wellness programs • Donation matching (U.S., Canada, Puerto Rico) We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters. Job: Engineering Region: North America – US/Puerto Rico Organization: CPDI CPS Critical Power Solutions Division Job Level: Manager Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 50 % of the Time

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