1. Interacts with guests to obtain feedback on product quality and service levels.

收集客人对产品质量和服务水平的反馈。

2. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

监督员工的服务水平，发现运行的需要和完成财政目标。

3. Empowers associates to provide excellent customer service within guidelines.

保证员工按照原则提供优秀的对客服务。

4. Handles guest problems and complaints, seeking assistance from supervisor as necessary.

处理客人的问题和抱怨，必要时寻求帮助。

5. Monitors associates to ensure performance expectations are met.

指挥员工完成指标。

6. Strives to improve service performance.

努力提高服务成绩。

7. Sets a positive example for guest relations.

树立良好的人际关系。

8. Communicates to Chef and Restaurant Manager any issues regarding food and beverage quality and service levels.

与厨师以及经理讨论任何有关于食物成本和服务水平的方面。

1.Effective sales skills to up-sell products and services

有效的推销产品和服务的能力

2. Knowledge of menu planning, food presentation, and banquet, event restaurant service operations

菜单计划，食物介绍，宴会以及统筹服务的实施的能力。

3. Good communication skill in Mandarin and English verbal, listening and writing

良好的普通话和英语的说，听，写的能力

上班地址：新金桥路15号