Assistant Customer Service Officer
CITY BUS / NWS TRANSPORT / FIRST BUSChai wanUpdate time: September 29,2020
Job Description

Responsibilities:-

Responsible for answering customer enquiries and complaints over the phone or in writing. Proactively collect suggestions on bus services and assist in conducting passenger demands survey.

Requirements:-

  • Post-secondary education or above with 1 year relevant experiences;
  • Good command of written and spoken English and Chinese. Knowledge of Mandarin is definitely an advantage;
  • Good communication and interpersonal skills;
  • Proficiency in computer applications and Chinese word processing;
  • Shift duties are required.

Applications, with detailed qualifications, employment history, present and expected salary, and contact information, should be sent to the Manager (Human Resources & Administration), 5/F., No. 8 Chong Fu Road, Chai Wan, Hong Kong. Applications can also be e-mailed to  . (Please quote the ref. number on your application.)

 

Applicants not contacted within 2 months from the posting date may consider their applications unsuccessful. We are an equal opportunities employer and welcome all qualified applications. Personal data collected will be treated in strictly confidential and used for recruitment related purpose only.

 

All applications will be kept for a maximum period of 12 months after the completion of recruitment process.

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