Fairmont Amman is offering a career oppurtunity for an Assistant Director, Catering, 

Reporting to the Director – Catering, Conference Services &/or Events, responsibilities and essential job functions include but are not limited to the following: 

Responsibilities:

• Consistently offer professional, friendly and engaging service.
• Assist Director in managing all activity related to the Catering, Conference Services &/or Events office; ensuring all service standards are followed.
• Assist Director in ensuring that Health & Safety standards, as well as departmental policies and procedures, are complied with.
• Assist Director with necessary training for department colleagues; coaching and counseling as necessary to provide tools for success.
• Assist Director with organization and supervision of assigned conventions and catering events; ensuring that group resumes, conference agendas, event orders, etc are prepared and distributed accurately and efficiently to ensure operational success.
• Assist Director in preparing annual budget for approval.
• Assist Director in developing annual business and marketing plans for the department.
• Assist Director in preparing monthly forecasts and departmental budgets, ensuring accuracy and achievement.
• Actively review all JD Power results on a frequent basis, communicating results to all colleagues within the department. Ensure that successes are built upon and develop action plans, when necessary, to address any deficiencies.
• Attend/lead necessary meetings within hotel that effect/are effected by the Catering, Conference Services &/or Events department; in absence of Director.
• Conduct any/all site inspections as required.
• Handle appropriate file workload; setting the example for departmental colleagues.
• Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.
• Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department.
• Play active role in local community through associations, memberships and involvement.  Be an ambassador of the hotel within the local community.
• Additional responsibilities, as outlined by Director.

Qualifications:

Previous leadership experience within luxury market, and similar role, required

Fluent English language