Assistant Director, Housekeeping
As Assistant Director, Housekeeping, you will show your leadership and interpersonal strengths to maximize the Housekeeping Operations and ensure an exceptional guest journey.

What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do
• Delicious meals in our staff dining room with daily menu changes and healthy options
• Food & Beverage discount of 50% at ARC, Fairmont Waterfront and our local sister hotels
• Transit reimbursement program and complementary bike storage
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Lead and manage the day-to-day operation of the department and ensure service standards are followed
• Address guest concerns and react quickly, logging and notifying proper departments as required 
• Conduct regularly scheduled departmental meetings
• Manage the departmental budget in a fiscally responsible manner including purchasing and month end financial duties
• Oversee the recruitment and training of all Housekeeping Colleagues
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety, sanitation and relevant COVID-19 policies
• All other duties as assigned

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Computer literate in Microsoft Window applications
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Your team and working environment:

• Cohesive team that has fun in a fast paced environment that focuses as much attention on continuous internal improvement as it does on guest satisfaction.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI:WFCPNW